Meet Bob. Your Ops Engineer.
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AI VOICE AGENTS FOR ECOMMERCE
Recover abandoned carts, confirm cash-on-delivery orders and answer order questions, with every outcome written back to your store and CRM.
From lead to outcomeProduct exampleCheckout calling window set. Retries configured.
Every abandoned cart has a plan.
WHY CARTS STAY ABANDONED
Shoppers leave with a question about size, delivery or COD. Nobody answers it, so they don't come back.
Cash-on-delivery orders that were never confirmed ship to buyers who weren't sure, and return unopened.
Order-status calls fill the day, so the conversations that could recover revenue never happen.
Levrage closes all three gaps. Hear how it sounds
Real calls from Levrage’s call library: recovering an abandoned cart and qualifying an online buyer.
YOUR BUSINESS, IN MOTION
Connected voice and chat agents. One shared memory. Your team in control.
Start with a reminder, check for a purchase, and recover only carts that remain open.
FROM A BRIEF TO A WORKING AGENT
“Call shoppers who abandon checkout. Answer their questions and send a fresh checkout link on WhatsApp.”
I’ll build the recovery agent, test common objections and show you the campaign triggers to review.
BUILT FOR THE REAL WORK
Give the agent room to understand the caller.
Keep the business rules, handovers and launch decisions explicit.
Use visual conversation flows, required fields and tool results to guide the agent. On Enterprise, catalog eligibility is decided by code.
Simulate callers, interruptions and background noise. Ask Bob for fixes, review the changes and test again before launch.
Levrage’s SIP gateway, media path and dial scheduler connect conversations to the operation. Bring your existing Exotel, Knowlarity or SIP numbers.
10 Indian languages and Hinglish, plus 8 international ones, with regional vocabulary and caller-led language switching.
Bring your Exotel, Knowlarity or SIP numbers. Two-way Zoho sync, Shopify, Google Drive, webhooks and APIs. One agent across phone, WhatsApp and web chat.
Track qualified leads, bookings and callbacks week by week, and how they move after you change an agent.
MEASURE WHAT THE WORK ACHIEVED
See who answered, what they needed and which actions completed. On Enterprise, use your own formulas to measure the outcomes that matter.
A formula your team can use to evaluate the campaign.
Example data for explanation. No customer performance is implied.
WHERE ECOMMERCE TEAMS START
Pick the order moment you want to improve. Bob builds the conversation and the next steps around it.
Call or message shoppers who left at checkout, answer what stopped them and send a fresh link.
Carts recovered · Revenue won back
Verify cash-on-delivery orders and addresses, and cancel or reschedule before dispatch to cut returns.
Orders confirmed · RTO avoided
Look up order status, returns and refunds from your store, and hand over to your team with context.
Requests resolved · Escalations
Reach past customers with reorder reminders and offers, and record who is interested.
Reorders · Opt-outs respected
PUT YOUR FIRST WORKFLOW TO WORK
Bring a use case, a script or your business knowledge. Start free and explore the platform.
Walk through your process with the team. Evaluate the agent, integrations, human handovers and reporting together.
BEFORE YOU START
Levrage supports Shopify write-back, so call outcomes, confirmations and notes land on the order. Other stores and order systems connect through REST APIs and webhooks.
Calls can be triggered by your store events and placed within your calling window, with retries and callbacks scheduled automatically.
Yes. After the call, the agent can send a WhatsApp message with the link or details the shopper asked for, and log whether it was delivered.
Yes. Connect numbers you already own through Exotel, Knowlarity or supported SIP trunks, or start with a number from us.
English, Hindi, Tamil, Telugu, Kannada, Malayalam, Marathi, Bengali, Gujarati and Urdu, including Hinglish, plus Spanish, French, German, Malay, Japanese, Korean, Chinese and Vietnamese. Callers can switch language mid-call.
TALK TO US
Have questions about our Voice Agent or need a custom solution? Our team is ready to help you run better phone operations.